Our process

In everything we do, we remember our three key commitments to our clients: accuracy, speed, affordability. We won’t compromise on those. Ever.

How do we do that? Well, over the years we’ve honed the way we do what we do to make sure we’re as efficient as possible.

Here’s what you can expect when you get in touch with So Speedy.

  • 1. Get in touch

    Contact us for your personalised quote. The more information you can give us at this stage, the better: the size of the project, the turnaround time, any specific format or spec requirements.

  • 2. A quote tailored for you

    During business hours, we’ll come back to you within the hour with a quote for your job. If it’s outside business hours, it may take a little longer – but we’ll still be in touch as soon as we can!

  • 3. When you say go, we go

    Once you’re happy with the quote, let us know and we’ll get right on it! Your job will be managed from start to finish by our highly efficient in-house team so you can relax knowing everything is taken care of.

  • 4. The right person for the job

    We’ll find exactly the right transcriber or translator for your job. We’ve worked on every kind of project in just about every language, so we can assign the perfect person, every time.

  • 5. Ch-ch-ch-changes? Bring ‘em on!

    We know how quickly things can change in the world of TV and film production, so our in-house team will be there for any questions, clarifications or changes — no matter when.

  • 6. 100% accurate, 100% of the time

    Once we receive the files from the translator or transcriber, our in-house quality control team will check for any issues and make sure they’re sorted. So by the time you get them, they’ll be perfect.

  • 7. Delivery that’s on time, every time

    We’ll send you your files by the agreed deadline, if not before. That’s a guarantee. And there will always be a member of our team around to help if there’s anything else you need post-delivery.

  • 8. Always looking for improvements

    What you think of our service is really important to us. If you’ve got a few minutes once the project’s done, we’d love to know what we did well, and what could have gone better.

  • "SPEEDY? YES, BUT ALSO ACCURATE, FRIENDLY AND RELIABLE. I CANNOT PRAISE SO SPEEDY HIGHLY ENOUGH FOR ANYONE’S TRANSCRIPTION NEEDS."

    Lottie Gazzard, Line Producer, NOTB Films

  • "So Speedy truly live up to their name, combining speed with impeccable quality. They consistently deliver precise and timely transcriptions. Their reliability, attention to detail, and exceptional customer service make them our go-to partner."

    Amy Herdman, Production Manager, Air TV

  • "No deadline is too much of a challenge for So Speedy. The team are always happy to help meet our needs, and they do it with professionalism, great communication and quality results."

    Charlotte Robb, Production Manager, ITN Productions

  • "The whole team are incredibly helpful, professional and, true to their name, So Speedy in their turnaround. They are a pleasure to work with."

    Irena Williams, Producer, Egg Post-Production

  • "The accuracy of their transcripts is outstanding, even with complex terminology and multiple speakers. Turnaround time is quick, without compromising quality - the team are personable and always on hand when you need them!"

    Josh Partington, Production Manager, Whizzkid Media